Be Realistic With Your Referral Requests
[break][/break]You want a reference before deciding on your virtual assistant. I get that and it makes perfect sense. However, there are times that they can’t provide you with as much information as you would like even if it costs them your business.
This past month, I received two jobs, and one of them a weekly blogging assignment, through referrals. They were both subcontracting work, and I was delighted that other virtual assistants viewed my work worth recommending.
This last week, I was asked for references from a potential client. This can present the VA with two problems. Do their busy clients want to be contacted? What if some of their references are from other virtual assistants? Many of us, myself included I began working as an online assistant as a virtual assistant sub. When I’m asked for named of clients, I have to draw the line. I can’t provide you with the names of clients of those that I sub for, as this would go against my confidentiality clauses. To be honest, I wouldn’t anyway, as I wouldn’t think it was fair to those who have trusted me with their client’s work.
You might say, as this point, well then if you can’t provide me with references, then you’ll lose the work. It’s true, that this is the risk I must take. If it costs me your work because I won’t disclose the clients of those who I have worked with, then this is a risk I will take. You must be realistic with your referral requests.
What I can provide you with is the names of those who have trusted me with their client’s projects. I have two other virtual assistants who have generously offered to provide references for me when requested, and I’m happy to pass that on to you. I can provide work samples.
There are times that I can provide you with client names, when they have offered to be contacted with such requests. Please understand, though, that some of the busy real estate agents that I have worked with are so busy running their own business that they prefer not to be bothered with my business. I respect that decision and understand why they feel that way. It’s a choice.
Please be realistic with your referral requests, you may be losing out on quality work from professional virtual assistants who are trying to be conscientious.