Want to know the secret to working with a REVA, real estate virtual assistant? You might think that it’s having a successful consultation with them. That’s important, but that’s not the key to working with them. The key ingredient is effective delegation skills. Without it, a lot of time is wasted.
Let me give you an example. Yesterday, I had a client ask me to place her listing on the MLS. In just one sentence and a great heading, she was able to communicate all that was needed to be done. As a REVA, this is just what I’m looking for – clear and concise instructions. With the right procedures in place, all that is needed is a few words. At the same time, it’s the rare occasion when you can communicate what needs to be done in just a few words.
Frame of mind. Approaching the task with a positive frame of mind is crucial. I’ve seen those who talk down to their assistants, and it doesn’t work. A positive attitude goes a long way to effectively delegating tasks.
Give the details. This seems like a no-brainer. However, how you give details can make or break the project. Micromanaging rarely works. It will frustrate the most patient virtual assistant. On the other hand, clearly communicated objectives will motivate, and it’s easier to accomplish than you might think. Remember the who, what, where, and when of your task.
Who: your responsible assistant
What: the task that needs to be done
Where: in my case “virtually”
When: your deadline
Be realistic. There are times when your virtual assistant can get the job done faster than you can, but this isn’t always the case. A lot depends on how fast they can complete the work and if they have dual monitors. However, they can’t speed up a website that they’re adding information to and if your website is down, they can’t post your latest blog post.
To push them to work faster is counterproductive. If you run your team like machines, they will be frustrated. It’s not professional or effective delegation.
Then again, I know a business woman who give clear instructions to her team, and they love working with her. She lets them know what needs to be done, giving procedures when necessary, and trusts them to get the job done within a certain time frame.
Are there deadlines? I take deadlines seriously. My clients need the job to be done by a specific time, and the deadline can’t be ignored. Even if I have to work into the night to meet a deadline, I will do so, and have worked weekends for clients as well. This is especially true with listings. When a real estate agent gets a listing, they want them on their MLS for their review as quickly as possible. They’re not being difficult, because their sellers want to see their listing online yesterday.
Are there times when you need an extra hand? Contact me, and we can discuss if a virtual assistant might be just what you need.