This is the first of a four-part series, “How to Retain the Maintain the Services of a Virtual Assistant.”
Many small business owners have found themselves in situations where they have to let their employees go. It wasn’t an easy decision and certainly not one they planned on when opening their business doors. Yet, here they are trying to do it all, and this isn’t working either. At the end of the day, they are exhausted with far too many projects that they haven’t had time to get to. For this reason, more and more small businesses are delegating their workload to a virtual assistant.
The first step in hiring an online assistant involves doing your homework and researching what is involved in hiring a virtual assistant. Thanks to the internet, this isn’t so hard. One only needs Google, Bing, Yahoo, or any other search engine, and they can find plenty of information on hiring a virtual assistant.
Next, you must define what you need help with in your business. Some virtual assistants offer a variety of services, while others specialize in one field or industry. By defining your needs, you will be in a better position to find the right online help.
After having defined your needs, you will be equipped to ask the right questions so that you will feel confident with your choice. By right questions, I don’t necessarily mean the most obvious ones. The most obvious questions include:
· “Do you charge by the hour or project?”
· “How will we communicate with each other?”
· “What are your hours?”
The right questions might address their administrative background, their skills that they will be bringing to the table, what their fees do not include, and how long they have been offering virtual assistant services. There are no right or wrong questions to ask, and there are no right or wrong answers. After all, you are in the best position to know what you will need from your virtual assistant.
This aside, there are other things that you might want to consider with a potential virtual assistant. You might want to visit their website. It showcases their skills. Take a good look at how they present themselves, because this is an important clue as to how they operate their business. Do they answer all of the basic questions in good writing: who, what, where, when, how, and why? Watch for misspellings, missed or broken links, or poor grammar. Their website is an indication of how professional they are, and it’s important to take some time when visiting them online for the first time.
JG Assistance offers virtual administrative support to all business owners. To discuss how we might benefit your business, please use the contact form on this website.
Part 2 Preparing for Your Phone Consultation with a Virtual Assistant
Part 3 Communication and Your Virtual Assistant
Part 4 Tips to Working with a Virtual Assistant