Practicing the Gratitude Principle in Business
Gratitude isn’t trendy. Many today are looking for ways to benefit from others and in some ways we all benefit from others. We benefit from our employers or clients who have offered us a means to make a living. We benefit from our mates who work hard inside or outside the house. We benefit from our children who bring love and happiness to our lives. We benefit from our extended families that bring love into our lives.
The Gratitude Principle in Business
Yet, when we think of the gratitude principle, we don’t want to think of what we are going to get back. If this is what we’re looking for, we’re missing the point. We practice gratitude in business to let others know that we sincerely appreciate what they have brought to our lives and this isn’t necessarily monetary gains.
Some of our clients bring a sense of humor with them. We enjoy talking to them because they give us our laugh for the day. There are those who are naturally kind, and when we meet with them, we love their thoughtfulness. Some are sensible and when we hang up the phone, we remember their sensible ways. Each has a different nature, but each brings a reason to be grateful that our paths have crossed.
How to Express Gratitude
Thank you are two little words that have an amazing impact. Who doesn’t feel better after hearing those two simple words? When you have one of those bad days that everyone has from time to time, a simple thank you can make the rest of the day better.
When my daughter was little and we met someone who was rude, I would always tell her that someone was about to be kind because every time someone was rude, we would get two nice people for every rude one.
There are many creative ways to express gratitude. Simple gifts can include a card expressing why you are happy to have someone’s business, a ticket to the movies, a coffee shop gift card, or a percentage off of their next purchase. It doesn’t have to be extravagant; the idea isn’t to outdo your competition. What you want to accomplish here is to show your gratitude.
Pick Up the Phone
Schedule time to call your clients and ask if they are happy with the service you are offering. Make sure to take the time before you hang up to express your gratitude. How did it make you feel the last time someone said, “Thank you. I appreciate what you’ve done for me?”
Practice gratitude in your business. Unless you give it a try, you never know how much your phone call, email, or gift might mean to your clients.
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