“Good communication does not mean that you have to speak in perfectly formed sentences and paragraphs. It isn’t about slickness. Simple and clear go a long way.” ~ John Kotter
When communicating your needs in a business, it’s important to be as clear as possible. This does not necessarily mean wordy. As an example, I recently received an email including instructions. It may have been the best set of instructions that I have ever received. Though it only had 6 lines, when I finished reading these directions, I was very clear about what needed to be done. There was no need for further emails asking for clarification. It was all covered in the email.
Perhaps the best part of this email was the lack of micro-management. There were six simple sentences. It stated:
Where to find the program online
What steps had to be taken as I had not worked in this program before
When their client needed this to be done
Your business goals, and not the goals those you are hiring, will come about when you take the time to be clear about what you want and need from them. At the same time, balance is necessary. As the writer above said, “Simple and clear can go a long way.”
In business, micromanagement works against you. When you assign a task in business and are clear about what needs to be done and when, step back and let them do their job. Likely, you will be benefiting from their creativity.
Clear communication is essential to good business.